Privacy Policy

Our privacy policy

FaireNation is a company that offers a "Webtool" solution that enables visitors and users to remove image background with AI, convert images to various extensions, convert documents, and offers subscription for more premium features. This privacy policy explains how we collect, use, share, and protect your personal data when you visit our website or use our services.

What personal data do we collect and why?

We collect different types of personal data from you depending on how you interact with us. We only collect personal data that is necessary for the purposes we describe in this policy or that is required by law.

When you visit our website

When you visit our website, we automatically collect some information about your device and your activity, such as your IP address, browser type, operating system, device type, screen resolution, referring URL, pages visited, time spent, and cookies. We use this information to analyze how our website is used, to improve its functionality and performance, to provide you with relevant content and advertisements, and to prevent fraud and abuse.

When you use our Webtool service

When you use our Webtool service, we collect the images and documents that you upload or provide to us, as well as the results of the processing that we perform on them. We use this information to provide you with the service you requested, to improve the quality and accuracy of our service, to train our AI models, and to develop new features and services.

When you create an account or subscribe to our premium features, we collect your name, phone number, email address, password, and any other information that you choose to provide to us. We use this information to create and manage your account, to provide you with the premium features you subscribed to, to communicate with you about your account and our services, to send you newsletters and promotional offers, and to comply with our legal obligations.

How do we protect your personal data?

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, access control, backups, and audits. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data.

How long do we keep your personal data?

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, or as required by law. For example, we keep your account information for as long as you maintain your account with us, and we keep your Webtool service data for as long as you use our service or until you delete it. We may also keep some of your personal data for longer periods if we have a legitimate interest to do so, such as for fraud prevention, dispute resolution, or legal compliance.

We do not sell, rent, or trade your personal data with any third parties for their own purposes. We only share your personal data with third parties that help us provide, improve, and promote our services, or that are required by law. These third parties include:

Service providers: We use third-party service providers to perform certain functions on our behalf, such as hosting, storage, payment processing, analytics, marketing, and customer support. These service providers only have access to the personal data they need to perform their functions and are contractually obligated to protect and secure your personal data.
Affiliates: We may share your personal data with our affiliates, subsidiaries, or parent companies, for the purposes of providing, improving, and promoting our services, or for internal administration and management.
Business partners: We may share your personal data with our business partners, such as advertisers, sponsors, or collaborators, for the purposes of delivering relevant content and advertisements to you, or offering you joint products or services.
Legal authorities: We may disclose your personal data to legal authorities if we believe that such disclosure is necessary to comply with a legal obligation, to protect and defend our rights or property, to prevent or investigate possible wrongdoing in connection with our services, to protect the personal safety of our users or the public, or to protect against legal liability.

How do we transfer your personal data internationally?

We are a global company and we may transfer your personal data to countries other than the one in which you reside, including to countries outside the European Economic Area (EEA). These countries may have different data protection laws than your own country. However, we ensure that your personal data is protected in accordance with this policy and the GDPR, by using appropriate safeguards such as the EU Standard Contractual Clauses, the EU-US Privacy Shield, or the Swiss-US Privacy Shield.

What are your rights regarding your personal data?

You have the following rights regarding your personal data, subject to applicable laws and limitations:

Right of access: You have the right to request a copy of the personal data that we hold about you.
Right of rectification: You have the right to request that we correct any inaccurate or incomplete personal data that we hold about you.
Right of erasure: You have the right to request that we delete your personal data, unless we have a legal obligation or a legitimate interest to keep it.
Right of restriction: You have the right to request that we limit the processing of your personal data, if you have a valid reason to do so, such as a dispute or a legal claim.
Right of data portability: You have the right to request that we provide you with a copy of your personal data in a structured, commonly used, and machine-readable format, or that we transfer it to another controller, where technically feasible.
Right of objection: You have the right to object to the processing of your personal data, if we are relying on a legitimate interest or a public interest as the legal basis for the processing, or if we are processing your personal data for direct marketing purposes.
Right of withdrawal of consent: You have the right to withdraw your consent at any time, if we are relying on your consent as the legal basis for the processing of your personal data.
Right of complaint: You have the right to lodge a complaint with a supervisory authority, if you believe that we have violated your data protection rights.

To exercise any of these rights, please contact us using the contact details below. We will respond to your request within a reasonable time and in accordance with the GDPR requirements.

How do we update our privacy policy?

We may update our privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other purposes. We will notify you of any material changes by posting the updated policy on our website, and we will indicate the date of the last revision at the top of the policy. We encourage you to review our privacy policy periodically to stay informed about how we process your personal data.

How can you contact us?

If you have any questions, comments, or requests regarding our privacy policy or our processing of your personal data, please contact us using the following contact details:

FaireNation info@fairenation.com +234 8150972145

Alternatively, you can contact our Data Protection Officer at admin@fairenation.com